What is a virtual assistant agency and who should scale to one?
What it is: A team of people working under one brand as virtual assistants.
Who should scale to one: YOU! You’ve reached capacity in how much work you can take on as an individual VA but you want to serve more clients and earn more of a profit…. or you want to offer additional services without having to become the expert… or you want to land somewhere in the middle. 😉
Why not take your business to the next level and scale to an agency?
Expand your business, bring others along for the ride and help more clients.
By scaling your VA business to an agency, you’ll get to:
Is scaling to an agency the right fit for YOU? 🤔
Great question! Are you…
We see you 🙋🏽nodding your head while you’re reading along.
And we wrote this course with YOU in mind.
You’re already awesome and you help your clients tremendously. Through your work as a virtual assistant agency, more client lives will be changed for the better, and they’ll change more of their own customer’s lives for the better through a beautiful ripple effect. 🌈
That is… if you can figure out how to share your agency with the world.
If you ❤️ the idea of scaling your business, but worry about:
Don’t worry, we’ve got you covered!
What’s this course all about?
The Virtual Assistant Agency course is ALL about starting your own VA agency.
This course teaches you everything you need to know to set yourself up to successfully bring on a new team member and take your business to the next level.
Since this course was created by a solopreneur virtual assistant who successfully scaled her business to an agency model, we’ll share all of the inside lessons learned.
Knowing that your list of options is long, we’ve made our focus with Virtual Assistant Agency really simple – to help you take action as soon as possible!
It’s what makes us stand out among the noise. 📢
We don’t want you to get started after 6 months (or years!) of studying or thinking about what launching an agency could look like.
Nope. We want you to get started NOW!
“Working with Mallory is an incredible gift. Her character drives her work ethic and her brains drive her ideas and efficacy. She is the person you call when you need something done right, right away. Mallory works with organizational outcomes in mind while balancing the need to serve the customer well. I highly recommend engaging Mallory’s team in any size project!”
~Amy Kwas, Vice President of Development, The Children’s Museum of Indianapolis
“Working with Mallory and her team has been such a wonderful experience. She’s the kind of person I can just hand things off to without any explanation and she asks all the right questions to make sure she gets it right. I was nervous to work with someone remotely, but she came so highly recommended that I had to try working with her. I’m so glad I did because now I get more done and don’t have to worry about the details.”
~Lauren Caselli, Creative Director, Lauren Caselli Events
Here's what this course will teach you:
Can I really make the transition from virtual assistant to agency owner?
You can! It still sounds like a lot of work, right?
It is, but if you put in the effort initially, the foundation will enable you to replicate your efforts again and again as you continue to successfully scale your agency. This means the sky’s the limit on how much you can grow!
I enrolled in 30 Days or Less to Virtual Assistant Success and then started my business in the fall of 2017. By the beginning of December I began working with my first client. Although I was shooting for being able to quit my 9-to-5 within eight months (the goal being not to have to put my son in aftercare when he started Kindergarten!), work quickly picked up. By February, I made the decision to leave and work on my new VA business full-time.
I had been working part-time every evening and a lot of weekends since the fall to build the business. Between growing my business and doing client work, I was burning out fast — my kids were 4 and 1 when I started all this, so yeah, they needed my attention, too.
I had about half of my salary coming in each month, and I had three months of VA wages built up from working part-time, so I took the plunge and decided to focus on my budding business full-time.
It was the best decision I’ve made professionally, albeit scary and vulnerable as hell!
Launching My Agency
Once I was working full-time on my business, I was able to quickly build up my clientele.
And before I knew it, I again became maxed out on my available time. I didn’t want to give up evenings and weekends again… that wasn’t the point in starting all this in the first place. But, and here’s the catch, I didn’t feel like I was making a big enough impact or helping enough people. I felt like there was something more — something was missing!
In the summer of 2018, I brought on two team members to help handle client work and before you know it, they were taking over full client accounts.
Fast forward to today… I now have five project manager VAs helping me with my business. My profits are increasing WITHOUT having to spend more time on my business or sacrifice weekends/time with my family.
In 2019, my average monthly NET PROFIT has increased by $2,000.
I learned A LOT during the process of launching my agency and ALL of those lessons are right here in this course – YOU can benefit from them and shorten your learning curve in the process of building your own VA agency.
X WORKBOOKS, TEMPLATES & WORKSHEETS (this section does not display)
Virtual Assistant AgencyA course for VAs who want to scale their business and leverage their time!
Lifetime access to the self-paced course material (available 24/7!)
26+ lessons taking you step-by-step through the process of launching your agency
Clearly defined action items at the end of each lesson
Specific tactics to help you figure out what to pay team members
Copy and strategy on how to transition clients from working with you to working with your team
Additional resources, tools and checklists ready for you to use in your own business!
Questions & Answers
Great question! If you haven’t worked successfully as a VA in the past, then we suggest starting with our flagship course on the topic, 30 Days or Less to Virtual Assistant Success.
30DOL will help you to lay the foundation for a successful VA business, allowing you to hit the ground running when learning and offering this new service.
So in essence, 30DOL teaches you how to start a VA biz from scratch and Virtual Assistant Agency teaches you how to transition from VA to agency owner.
Just one new client!
This course was written based upon personal experiences.
After successfully launching her VA business, Mallory quickly realized she was maxed out on time. She then made the decision to transition to an agency model and successfully launched her own agency. All the while, figuring out what works and what doesn’t.
Mallory has now brought on five team members to help grow her business and as a result, her average monthly profit for 2019 has increased by $2,000. With hard work, you can increase yours as well!
Don’t just take our word for it – here’s what clients have to say about her and her team:
“Mallory and her team have been extremely responsive and thorough with my requests. I feel confident when I hand things off to them, they’ll get done correctly and in a timely fashion. They’re able to handle a good range of work, too. I’ve been especially pleased with their assistance in creating new automated workflows in my CRM.”
–Lisa Mullis, Owner, Paraphrase Communications
“After a disappointing experience with a VA staffing firm, I thought I’d never find anyone I trusted enough to help run the back end of my agency. But, when Mallory started Hartewood Professionals, I jumped at the chance to hire her. I had a gut feeling that the compassion, commitment, and organization I’d witnessed in her personal life would carry over to her professional endeavors–and it has.
I can finally delegate tasks that have been taking my time away from clients and creative for years. The best part is 100% trusting Mallory to stay on top of things, be transparent, and delightful to work with day-in and day-out.”
~Nicole Ross, Owner, Creative Quarterback
Bringing on team members to work as an agency will help more business owners fuel their dreams!
Mallory enrolled in 30 Days or Less to Virtual Assistant Success in July 2017. She was active in the corresponding community, which lead to Mallory and Gina connecting over post comments and during Office Hours calls.
Eventually, Gina asked if Horkey HandBook could feature Mallory’s success story on its blog and also had her write this case study about offering customer experience services as a VA.
Now, they’ve partnered together again to create this course, and it’s a good one!
All of our skills courses contain proprietary and skill-specific information. Refunds are not available and all sales are final.